# Bug reports **URL:** https://community.tallymoney.com/c/bug-reports/9.md [Latest](https://community.tallymoney.com/latest.md) · [Categories](https://community.tallymoney.com/categories.md) --- ## [About the Bug reports category](https://community.tallymoney.com/t/about-the-bug-reports-category/568)
**Author:** [@damon-tally](https://community.tallymoney.com/u/damon-tally)\ **Replies:** 0
At Tally feedback on bugs is vital to improving the stability of the product and enhance the experience our users go through. Whilst this is great, it is very for us to track and collate and we don’t have always have al… --- ## [Notifications Android 13](https://community.tallymoney.com/t/notifications-android-13/1700)
**Author:** [@welshguy99](https://community.tallymoney.com/u/welshguy99)\ **Replies:** 13\ **Last updated:** [5 May 2023 21:44 UTC](https://community.tallymoney.com/t/notifications-android-13/1700 "2023-05-05T21:44:44Z")
Hi, I have a Pixel 7 Pro and do not get any notifications from Tally Notifications are set to ‘on’ within the app, but the notification slider bar within Android settings is set to ‘off’ for Tally, and cannot be moved. … --- ## [Outgoing transfer fails. Stuck on outbound ledger](https://community.tallymoney.com/t/outgoing-transfer-fails-stuck-on-outbound-ledger/1728)
**Author:** [@welshguy99](https://community.tallymoney.com/u/welshguy99)\ **Replies:** 1\ **Last updated:** [4 March 2023 13:02 UTC](https://community.tallymoney.com/t/outgoing-transfer-fails-stuck-on-outbound-ledger/1728 "2023-03-04T13:02:06Z")
A few weeks ago I attempted 2 transfers from my account. Both times it said the transfer had failed and to try again. However, when I went into my transactions it showed both transfers as “completed”. After a couple of … --- ## [Issue with font colour in payment screen](https://community.tallymoney.com/t/issue-with-font-colour-in-payment-screen/1645)
**Author:** [@b1gdeano](https://community.tallymoney.com/u/b1gdeano)\ **Replies:** 6\ **Last updated:** [10 August 2022 10:21 UTC](https://community.tallymoney.com/t/issue-with-font-colour-in-payment-screen/1645 "2022-08-10T10:21:28Z")
Not sure since when this is occuring but when I go to payee tab and run through a transfer the font is white on the white background so it’s invisible You can highlight the text to see it, so it is there but the colour … --- ## [Issues with Android 12](https://community.tallymoney.com/t/issues-with-android-12/1606)
**Author:** [@stix40](https://community.tallymoney.com/u/stix40)\ **Replies:** 2\ **Last updated:** [29 April 2022 17:03 UTC](https://community.tallymoney.com/t/issues-with-android-12/1606 "2022-04-29T17:03:58Z")
Pepes anyone having issues with Tally App not opening Android Version 12 ? Thanks --- ## [Bugs](https://community.tallymoney.com/t/bugs/1381)
**Author:** [@JonnyE](https://community.tallymoney.com/u/JonnyE)\ **Replies:** 33\ **Last updated:** [16 April 2022 00:29 UTC](https://community.tallymoney.com/t/bugs/1381 "2022-04-16T00:29:00Z")
It’s a real shame this product isn’t progressing as we all expected. The idea was game changing, if not totally unique. I have listed numerous bugs and suggestions since the beginning and then relisted numerous bugs on … --- ## [Constant errors on transaction page](https://community.tallymoney.com/t/constant-errors-on-transaction-page/1238)
**Author:** [@b1gdeano](https://community.tallymoney.com/u/b1gdeano)\ **Replies:** 3\ **Last updated:** [2 December 2020 13:13 UTC](https://community.tallymoney.com/t/constant-errors-on-transaction-page/1238 "2020-12-02T13:13:20Z")
As title Constantly getting errors when logging into app and trying to see transactions. Something went wrong ref P4 Can’t really do anything as when it clears it comes straight back. Unable to access any part of the … --- ## [Transaction not recognised](https://community.tallymoney.com/t/transaction-not-recognised/1231)
**Author:** [@Yorkshirelad](https://community.tallymoney.com/u/Yorkshirelad)\ **Replies:** 2\ **Last updated:** [30 November 2020 14:22 UTC](https://community.tallymoney.com/t/transaction-not-recognised/1231 "2020-11-30T14:22:07Z")
Hi , I have a transaction that alerted my phone this evening , I immediately froze my card, it was only for two pounds but don’t recognise it , definitely not me anyway, great that I was warned straight away though. Not… --- ## [Money been transferred but not showing in account](https://community.tallymoney.com/t/money-been-transferred-but-not-showing-in-account/1220)
**Author:** [@Codyhomer](https://community.tallymoney.com/u/Codyhomer)\ **Replies:** 1\ **Last updated:** [24 November 2020 12:59 UTC](https://community.tallymoney.com/t/money-been-transferred-but-not-showing-in-account/1220 "2020-11-24T12:59:07Z")
Iv had 3 different people transfer money into my tally account and iv had nothing go into my account, I have bills that need paying and need the money ASAP. Iv contacted support team but there being to slow at replying. … --- ## [Map locations on transaction!](https://community.tallymoney.com/t/map-locations-on-transaction/1191)
**Author:** [@Pinecone](https://community.tallymoney.com/u/Pinecone)\ **Replies:** 2\ **Last updated:** [26 October 2020 09:48 UTC](https://community.tallymoney.com/t/map-locations-on-transaction/1191 "2020-10-26T09:48:40Z")
Hi Team Don’t see any mention of this so far, but do remember some time ago similar problem! Used my card cashless in my town, the map was showing the centre of London, a day or two later, map showed Wellingborough! Wh… --- ## [Deposit not showing](https://community.tallymoney.com/t/deposit-not-showing/1180)
**Author:** [@Hopper](https://community.tallymoney.com/u/Hopper)\ **Replies:** 8\ **Last updated:** [12 October 2020 20:09 UTC](https://community.tallymoney.com/t/deposit-not-showing/1180 "2020-10-12T20:09:01Z")
Yesterday I transfered some money onto my Tally card but it doesn’t appear to be on my card. I’ve checked with my online banking and it says that the transaction is still going through. I have also made other purchases… --- ## [Tally/Euro exchange rate](https://community.tallymoney.com/t/tally-euro-exchange-rate/1176)
**Author:** [@alexkiwi](https://community.tallymoney.com/u/alexkiwi)\ **Replies:** 1\ **Last updated:** [7 October 2020 09:18 UTC](https://community.tallymoney.com/t/tally-euro-exchange-rate/1176 "2020-10-07T09:18:39Z")
I spent some tally in Euros recently. Card worked fine etc But i was charged the Tally/GBP rate instead of the Tally/Euro rate. In this case about 10% more tallys then I should have been charged. This definitely needs… --- ## [Tally fees](https://community.tallymoney.com/t/tally-fees/1098)
**Author:** [@Hopper](https://community.tallymoney.com/u/Hopper)\ **Replies:** 14\ **Last updated:** [23 September 2020 09:50 UTC](https://community.tallymoney.com/t/tally-fees/1098 "2020-09-23T09:50:20Z")
It would appear that I’ve been charged 5x subscription charges for July, 5 separate charges - I’m assuming that this is a technical fault. --- ## [Receive Exclusive offers](https://community.tallymoney.com/t/receive-exclusive-offers/1099)
**Author:** [@jameswilkinson](https://community.tallymoney.com/u/jameswilkinson)\ **Replies:** 1\ **Last updated:** [3 August 2020 14:58 UTC](https://community.tallymoney.com/t/receive-exclusive-offers/1099 "2020-08-03T14:58:37Z")
When you select or deselect this option it appears to also refresh the Sign in with Biometrics option below it --- ## [Text then start again!](https://community.tallymoney.com/t/text-then-start-again/1081)
**Author:** [@Hopper](https://community.tallymoney.com/u/Hopper)\ **Replies:** 2\ **Last updated:** [26 July 2020 21:26 UTC](https://community.tallymoney.com/t/text-then-start-again/1081 "2020-07-26T21:26:50Z")
Hi guys, I’ve had my Tally card for about a month now, never used it but have been able to get on the app and check my balance etc without problem - until today. Very early this morning I received a text telling me that… --- ## [Missing verification code](https://community.tallymoney.com/t/missing-verification-code/1051)
**Author:** [@Hopper](https://community.tallymoney.com/u/Hopper)\ **Replies:** 3\ **Last updated:** [6 July 2020 15:38 UTC](https://community.tallymoney.com/t/missing-verification-code/1051 "2020-07-06T15:38:43Z")
I’ve just received a text saying there has been an update on my account and that I need to login to see what it is. I open the app and I’m asked for my pin, on entering this I get a text message with a verification code… --- ## [Incorrect time stamps](https://community.tallymoney.com/t/incorrect-time-stamps/922)
**Author:** [@b1gdeano](https://community.tallymoney.com/u/b1gdeano)\ **Replies:** 31\ **Last updated:** [16 June 2020 05:49 UTC](https://community.tallymoney.com/t/incorrect-time-stamps/922 "2020-06-16T05:49:40Z")
@damon-tally Your probably aware but the time stamps in the transactions are incorrect. They are 12 hours behind. Could this be causing any issues behind the scenes? I know from experience that incorrectly synch times … --- ## [Card not working at all](https://community.tallymoney.com/t/card-not-working-at-all/954)
**Author:** [@N111](https://community.tallymoney.com/u/N111)\ **Replies:** 21\ **Last updated:** [17 June 2020 17:26 UTC](https://community.tallymoney.com/t/card-not-working-at-all/954 "2020-06-17T17:26:04Z")
Anybody else still stuck on the order new card screen and their current card no longer working? Also, are people having trouble with outgoing payments not crediting this evening? --- ## [Emails](https://community.tallymoney.com/t/emails/961)
**Author:** [@N111](https://community.tallymoney.com/u/N111)\ **Replies:** 6\ **Last updated:** [17 June 2020 16:26 UTC](https://community.tallymoney.com/t/emails/961 "2020-06-17T16:26:54Z")
Has anybody had any email replies today from Tally regarding missing funds etc? --- ## [Payment Bug](https://community.tallymoney.com/t/payment-bug/950)
**Author:** [@stix40](https://community.tallymoney.com/u/stix40)\ **Replies:** 16\ **Last updated:** [16 June 2020 15:21 UTC](https://community.tallymoney.com/t/payment-bug/950 "2020-06-16T15:21:31Z")
When making a payment from Tally to Payee . Only the Tally option is available on the drop down menu . Where is the pounds option ? --- ## [Send funds to tally not received money](https://community.tallymoney.com/t/send-funds-to-tally-not-received-money/937)
**Author:** [@Vscsfx](https://community.tallymoney.com/u/Vscsfx)\ **Replies:** 13\ **Last updated:** [15 June 2020 13:56 UTC](https://community.tallymoney.com/t/send-funds-to-tally-not-received-money/937 "2020-06-15T13:56:44Z")
I’ve send £410 into tally and haven’t receive my money why is this --- ## [New App New bugs](https://community.tallymoney.com/t/new-app-new-bugs/902)
**Author:** [@b1gdeano](https://community.tallymoney.com/u/b1gdeano)\ **Replies:** 32\ **Last updated:** [15 June 2020 10:57 UTC](https://community.tallymoney.com/t/new-app-new-bugs/902 "2020-06-15T10:57:17Z")
ok, so far the update has been painful. Along side the lack of ability to transfer money out here are other issues I have currently. Finger print scanner doesn’t work properly, it just goes away when you use it to the … --- ## [Tally App Hanging](https://community.tallymoney.com/t/tally-app-hanging/923)
**Author:** [@stix40](https://community.tallymoney.com/u/stix40)\ **Replies:** 12\ **Last updated:** [11 June 2020 11:35 UTC](https://community.tallymoney.com/t/tally-app-hanging/923 "2020-06-11T11:35:32Z")
Tally App hanging at Yellow Tally page with no Pin Login Page ! this happens for at least 2 minutes . --- ## [Told to order new card](https://community.tallymoney.com/t/told-to-order-new-card/930)
**Author:** [@stix40](https://community.tallymoney.com/u/stix40)\ **Replies:** 0\ **Last updated:** [11 June 2020 08:05 UTC](https://community.tallymoney.com/t/told-to-order-new-card/930 "2020-06-11T08:05:35Z")
Has this issue been fixed yet ? --- ## [Image of card not displaying - Android](https://community.tallymoney.com/t/image-of-card-not-displaying-android/569)
**Author:** [@b1gdeano](https://community.tallymoney.com/u/b1gdeano)\ **Replies:** 18\ **Last updated:** [4 June 2020 15:38 UTC](https://community.tallymoney.com/t/image-of-card-not-displaying-android/569 "2020-06-04T15:38:20Z")
I know these have already been mentioned elsewhere but worth putting them here now we have a channel for it Android version - image of card doesnt appear, only a blank placeholder Unable to change password via the fea… --- ## [Payment issues](https://community.tallymoney.com/t/payment-issues/827)
**Author:** [@b1gdeano](https://community.tallymoney.com/u/b1gdeano)\ **Replies:** 3\ **Last updated:** [19 May 2020 15:46 UTC](https://community.tallymoney.com/t/payment-issues/827 "2020-05-19T15:46:33Z")
Are there ongoing issues with payments to and from Tally? Twice I have sent someone money and both times it hasn’t arrived for days with the last one still outstanding. My partner also deposited money and it hasn’t arr… --- ## [App crashing continually](https://community.tallymoney.com/t/app-crashing-continually/783)
**Author:** [@M1das\_Touch](https://community.tallymoney.com/u/M1das_Touch)\ **Replies:** 6\ **Last updated:** [29 April 2020 08:38 UTC](https://community.tallymoney.com/t/app-crashing-continually/783 "2020-04-29T08:38:16Z")
For last couple of days have been unable to open the Tally app on my iPhone (XR, running 13.3.1). Just keeps crashing after a couple of seconds before I can authenticate with Face ID. Have tried restarting my iPhone but … --- ## [Pin is visible](https://community.tallymoney.com/t/pin-is-visible/756)
**Author:** [@b1gdeano](https://community.tallymoney.com/u/b1gdeano)\ **Replies:** 15\ **Last updated:** [16 April 2020 07:59 UTC](https://community.tallymoney.com/t/pin-is-visible/756 "2020-04-16T07:59:30Z")
The pin number has become visible when logging into the app. It used to be hidden with \* before? What’s changed? It needs to be back how it was, hidden, not open for anyone over your shoulder to see your pin! Come on T… --- ## [Android button issues](https://community.tallymoney.com/t/android-button-issues/572)
**Author:** [@geordiepiraterd](https://community.tallymoney.com/u/geordiepiraterd)\ **Replies:** 10\ **Last updated:** [8 February 2020 03:01 UTC](https://community.tallymoney.com/t/android-button-issues/572 "2020-02-08T03:01:28Z")
Add “Help” “?” Screen page no buttons working. As well as “Buy Tally” Info page buttons. and " Payment Confirmation" page buttons. Samsung Note 8 Android. --- ## [Transaction history Vanished](https://community.tallymoney.com/t/transaction-history-vanished/578)
**Author:** [@stix40](https://community.tallymoney.com/u/stix40)\ **Replies:** 1\ **Last updated:** [29 January 2020 16:30 UTC](https://community.tallymoney.com/t/transaction-history-vanished/578 "2020-01-29T16:30:18Z")
Home screen transaction history as disappeared ! just says your account activity will appear here . [Next page](https://community.tallymoney.com/c/bug-reports/9.md?page=1)