# Help **URL:** https://community.tallymoney.com/c/help/6.md [Latest](https://community.tallymoney.com/latest.md) · [Categories](https://community.tallymoney.com/categories.md) --- ## [About the Help category](https://community.tallymoney.com/t/about-the-help-category/16)
**Author:** [@damon-tally](https://community.tallymoney.com/u/damon-tally)\ **Replies:** 0
If it’s during business hours we are available to chat within the app and will be able to help you there quicker. Post here if you still have questions or find bugs to report. --- ## [Access my account on new device](https://community.tallymoney.com/t/access-my-account-on-new-device/1981)
**Author:** [@BIM246](https://community.tallymoney.com/u/BIM246)\ **Replies:** 11\ **Last updated:** [16 October 2024 13:50 UTC](https://community.tallymoney.com/t/access-my-account-on-new-device/1981 "2024-10-16T13:50:08Z")
What a joke this is, tried to log in on a new device and i was met with this, which is completely understandable, and reassuring, but there is no mention of how to contact these people, the contact us on the website … --- ## [Validation step at login](https://community.tallymoney.com/t/validation-step-at-login/1975)
**Author:** [@jameswilkinson](https://community.tallymoney.com/u/jameswilkinson)\ **Replies:** 6\ **Last updated:** [24 September 2024 08:31 UTC](https://community.tallymoney.com/t/validation-step-at-login/1975 "2024-09-24T08:31:28Z")
I participated in the Tally app beta and recently started receiving emails about a negative balance. I’m not sure how this is possible, perhaps you are charging flat account fees now? Anyway, I’ve tried to log in seve… --- ## [Third Party Transfers](https://community.tallymoney.com/t/third-party-transfers/1704)
**Author:** [@welshguy99](https://community.tallymoney.com/u/welshguy99)\ **Replies:** 1\ **Last updated:** [25 January 2023 15:44 UTC](https://community.tallymoney.com/t/third-party-transfers/1704 "2023-01-25T15:44:27Z")
I made a withdrawal via bank transfer from my Trading 212 stocks & shares account. It was processed on Thursday and was received by Tally Friday morning. I got an email asking for more information on the transfer on Fri… --- ## [When is my Tally Card Arriving](https://community.tallymoney.com/t/when-is-my-tally-card-arriving/1627)
**Author:** [@stix40](https://community.tallymoney.com/u/stix40)\ **Replies:** 4\ **Last updated:** [24 June 2022 15:35 UTC](https://community.tallymoney.com/t/when-is-my-tally-card-arriving/1627 "2022-06-24T15:35:34Z")
Tally Support Still waiting for card replacement ! Come on guys . --- ## [Entry of Purchase Under "High Seas Sale Agreement" And Purchase Under "Bond Transfer" in Tally](https://community.tallymoney.com/t/entry-of-purchase-under-high-seas-sale-agreement-and-purchase-under-bond-transfer-in-tally/1264)
**Author:** [@vijaymandani](https://community.tallymoney.com/u/vijaymandani)\ **Replies:** 4\ **Last updated:** [12 March 2021 09:28 UTC](https://community.tallymoney.com/t/entry-of-purchase-under-high-seas-sale-agreement-and-purchase-under-bond-transfer-in-tally/1264 "2021-03-12T09:28:43Z")
B Ltd in India is importing Material from A Ltd in Singapore. B Ltd sells these material Under High Seas Sale Agreement to C Ltd in India. B Ltd raises commercial Invoice on C Ltd. and C Ltd. makes Payment to B Ltd. Ho… --- ## [Clarifying transfers!](https://community.tallymoney.com/t/clarifying-transfers/1183)
**Author:** [@Pinecone](https://community.tallymoney.com/u/Pinecone)\ **Replies:** 5\ **Last updated:** [15 October 2020 11:28 UTC](https://community.tallymoney.com/t/clarifying-transfers/1183 "2020-10-15T11:28:52Z")
Hi Kris My daughter finally on board, thanks , want to surprise her with a small gift! Not sure how to go about transferring my Tally to her account, without knowing her details? If I go to transfer tally, it just ask… --- ## [Customer support is not responsive](https://community.tallymoney.com/t/customer-support-is-not-responsive/831)
**Author:** [@steam7](https://community.tallymoney.com/u/steam7)\ **Replies:** 12\ **Last updated:** [27 May 2020 12:46 UTC](https://community.tallymoney.com/t/customer-support-is-not-responsive/831 "2020-05-27T12:46:08Z")
On Monday 27th April my account got frozen and I contacted the support department. Got a reply and some questions, which I answered. But after my email on Tuesday 28th April, I have had no response from Tally support. … --- ## [Trust Level Action Required!](https://community.tallymoney.com/t/trust-level-action-required/316)
**Author:** [@Pinecone](https://community.tallymoney.com/u/Pinecone)\ **Replies:** 5\ **Last updated:** [22 November 2019 17:57 UTC](https://community.tallymoney.com/t/trust-level-action-required/316 "2019-11-22T17:57:37Z")
Hi Kris It’s not clear what I need to do after receiving this message! Reply to this message with @discobot start advanced tutorial to find out more about what you can do. PC