# App log in problems

**URL:** <https://community.tallymoney.com/t/app-log-in-problems/996>\
**Category:** Uncategorized\
**Created:** [19 June 2020 14:38 UTC](https://community.tallymoney.com/t/app-log-in-problems/996 "2020-06-19T14:38:32Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![joeianto](https://avatars.discourse-cdn.com/v4/letter/j/7ba0ec/32.png) [@joeianto](https://community.tallymoney.com/u/joeianto)\
**Post date:** [19 June 2020 14:38 UTC](https://community.tallymoney.com/t/app-log-in-problems/996/1 "2020-06-19T14:38:32Z")

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Hi Kris,

Still can’t log into the app. If I log in with my phone number I originally registered, it’s comes up with the registration set up again. I don’t want to re register or another card!!  
Any idea?  
Cheers

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**Author:** ![kris-tally](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.tallymoney.com/kris-tally/32/172_2.png) [@kris-tally](https://community.tallymoney.com/u/kris-tally)\
**Post date:** [19 June 2020 15:30 UTC](https://community.tallymoney.com/t/app-log-in-problems/996/2 "2020-06-19T15:30:46Z")

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@joeianto

If you have changed mobile numbers please email support and I will get this changed for you and then you can login with the new number. Also, this will allow me to look into things in more detail.

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**Author:** ![joeianto](https://avatars.discourse-cdn.com/v4/letter/j/7ba0ec/32.png) [@joeianto](https://community.tallymoney.com/u/joeianto)\
**Post date:** [19 June 2020 16:27 UTC](https://community.tallymoney.com/t/app-log-in-problems/996/3 "2020-06-19T16:27:01Z")

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Hi Kris,  
No number change. It’s the same mobile number I first registered with the app.  
I log in with my mobile number I get a code. I put that in then it comes up with the registration process.

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**Author:** ![kris-tally](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.tallymoney.com/kris-tally/32/172_2.png) [@kris-tally](https://community.tallymoney.com/u/kris-tally)\
**Post date:** [22 June 2020 14:18 UTC](https://community.tallymoney.com/t/app-log-in-problems/996/4 "2020-06-22T14:18:36Z")

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@joeianto please email support so I can check everything in detail for you.