# Image of card not displaying - Android **URL:** \ **Category:** Bug reports\ **Created:** [28 January 2020 13:49 UTC](https://community.tallymoney.com/t/image-of-card-not-displaying-android/569 "2020-01-28T13:49:21Z")\ **Posts on this page:** 19\ **Page:** 1
**Author:** ![b1gdeano](https://avatars.discourse-cdn.com/v4/letter/b/b782af/32.png) [@b1gdeano](https://community.tallymoney.com/u/b1gdeano)\ **Post date:** [28 January 2020 13:49 UTC](https://community.tallymoney.com/t/image-of-card-not-displaying-android/569/1 "2020-01-28T13:49:22Z")
I know these have already been mentioned elsewhere but worth putting them here now we have a channel for it Android version - image of card doesnt appear, only a blank placeholder - Unable to change password via the feature, error just states “something went wrong” ---
**Author:** ![damon-tally](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.tallymoney.com/damon-tally/32/19_2.png) [@damon-tally](https://community.tallymoney.com/u/damon-tally)\ **Post date:** [28 January 2020 14:26 UTC](https://community.tallymoney.com/t/image-of-card-not-displaying-android/569/2 "2020-01-28T14:26:11Z")
Thanks @b1gdeano can you list the second one as a separate bug? ---
**Author:** ![b1gdeano](https://avatars.discourse-cdn.com/v4/letter/b/b782af/32.png) [@b1gdeano](https://community.tallymoney.com/u/b1gdeano)\ **Post date:** [28 January 2020 14:28 UTC](https://community.tallymoney.com/t/image-of-card-not-displaying-android/569/3 "2020-01-28T14:28:23Z")
No problem, will do ---
**Author:** ![b1gdeano](https://avatars.discourse-cdn.com/v4/letter/b/b782af/32.png) [@b1gdeano](https://community.tallymoney.com/u/b1gdeano)\ **Post date:** [8 March 2020 14:52 UTC](https://community.tallymoney.com/t/image-of-card-not-displaying-android/569/4 "2020-03-08T14:52:38Z")
Is there any progress on getting the issue of the card image sorted in the app? It’s still not showing when opening the account page ---
**Author:** ![b1gdeano](https://avatars.discourse-cdn.com/v4/letter/b/b782af/32.png) [@b1gdeano](https://community.tallymoney.com/u/b1gdeano)\ **Post date:** [19 March 2020 09:51 UTC](https://community.tallymoney.com/t/image-of-card-not-displaying-android/569/5 "2020-03-19T09:51:21Z")
Is this even being looked at? No word on the problem for over two months?? ---
**Author:** ![damon-tally](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.tallymoney.com/damon-tally/32/19_2.png) [@damon-tally](https://community.tallymoney.com/u/damon-tally)\ **Post date:** [19 March 2020 14:21 UTC](https://community.tallymoney.com/t/image-of-card-not-displaying-android/569/6 "2020-03-19T14:21:40Z")
@b1gdeano please accept my apologies. We haven’t been able to recreate this issue until now. To date you have been the only user but now we are aware of others experiencing this for the first time today. We should now be in a better place to fix this issue. Bear with us while we explore further. ---
**Author:** ![JonnyE](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.tallymoney.com/jonnye/32/763_2.png) [@JonnyE](https://community.tallymoney.com/u/JonnyE)\ **Post date:** [19 March 2020 15:09 UTC](https://community.tallymoney.com/t/image-of-card-not-displaying-android/569/7 "2020-03-19T15:09:56Z")
Are we any closer to an update of any kind and what we can expect? Personally, especially as things are, I would really like to be able to see my financial position on the Tally account based on what I’ve deposited compared to current fiat balance conversion… Can we expect any of this type of information to be available any time soon? I’m at a complete loss now as to where my balance is. It would also be a good thing to share with others to show how gold has out performed other investments and cash in a traditional bank, I know it has for me, I just have no idea to what extent so can’t show or prove it to anyone if I wanted to encourage them to use tally. ---
**Author:** ![damon-tally](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.tallymoney.com/damon-tally/32/19_2.png) [@damon-tally](https://community.tallymoney.com/u/damon-tally)\ **Post date:** [19 March 2020 15:22 UTC](https://community.tallymoney.com/t/image-of-card-not-displaying-android/569/8 "2020-03-19T15:22:57Z")
Hi @JonnyE as per my [last message](https://community.tallymoney.com/t/what-users-want/645/4) we are still very much in this phase of stability and performance optimisation. New features will be available in the coming months! ---
**Author:** ![JonnyE](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.tallymoney.com/jonnye/32/763_2.png) [@JonnyE](https://community.tallymoney.com/u/JonnyE)\ **Post date:** [19 March 2020 15:25 UTC](https://community.tallymoney.com/t/image-of-card-not-displaying-android/569/9 "2020-03-19T15:25:22Z")
It’s a shame its moving this slow… I fear we will have missed a monumental opportunity. 😔 ---
**Author:** ![b1gdeano](https://avatars.discourse-cdn.com/v4/letter/b/b782af/32.png) [@b1gdeano](https://community.tallymoney.com/u/b1gdeano)\ **Post date:** [16 April 2020 14:16 UTC](https://community.tallymoney.com/t/image-of-card-not-displaying-android/569/10 "2020-04-16T14:16:07Z")
@damon-tally Amy closer to solving the issue with the missing card in the app? It’s still not resolved in the latest version? ---
**Author:** ![b1gdeano](https://avatars.discourse-cdn.com/v4/letter/b/b782af/32.png) [@b1gdeano](https://community.tallymoney.com/u/b1gdeano)\ **Post date:** [23 April 2020 00:00 UTC](https://community.tallymoney.com/t/image-of-card-not-displaying-android/569/11 "2020-04-23T00:00:03Z")
Anything? This is still an issue, and while not too important is irritating when it’s been months and no update on progress or fix? ---
**Author:** ![stix40](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.tallymoney.com/stix40/32/67_2.png) [@stix40](https://community.tallymoney.com/u/stix40)\ **Post date:** [4 June 2020 07:11 UTC](https://community.tallymoney.com/t/image-of-card-not-displaying-android/569/12 "2020-06-04T07:11:08Z")
Hello Deano I am getting the same issue + Hanging on Login and Phone locking up after , uninstalled it for now , older version more stable ! ---
**Author:** ![b1gdeano](https://avatars.discourse-cdn.com/v4/letter/b/b782af/32.png) [@b1gdeano](https://community.tallymoney.com/u/b1gdeano)\ **Post date:** [4 June 2020 10:00 UTC](https://community.tallymoney.com/t/image-of-card-not-displaying-android/569/13 "2020-06-04T10:00:04Z")
Stix, The new version is terrible. So many bugs that are new and ones that are old are back. Transfers in and out are being held up - I’m still waiting on a deposit from approx 6pm last night which isn’t showing. @kris-tally can you look into this please? Confidence not great with the app currently. ---
**Author:** ![iceman](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.tallymoney.com/iceman/32/70_2.png) [@iceman](https://community.tallymoney.com/u/iceman)\ **Post date:** [4 June 2020 10:10 UTC](https://community.tallymoney.com/t/image-of-card-not-displaying-android/569/14 "2020-06-04T10:10:12Z")
Even rubbish with IOS this morning. Made a deposit this morning and it showed in the amount at the top of the page but not in main page.Tried a transfer out to test it appeared to accept it but no difference in the the main value and nothing showing on the main menu, tried a couple of more times still no difference in the value of my holdings.Refreshed the App and the three transfers I tried have all shown up in the main page but the value has not changed so no idea if they went through. Lost faith now. ---
**Author:** ![iceman](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.tallymoney.com/iceman/32/70_2.png) [@iceman](https://community.tallymoney.com/u/iceman)\ **Post date:** [4 June 2020 10:12 UTC](https://community.tallymoney.com/t/image-of-card-not-displaying-android/569/15 "2020-06-04T10:12:54Z")
Just refreshed and all three transfers have gone through. More than I wished to move but I think it was a wise move until we have a bug free App. ---
**Author:** ![stix40](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.tallymoney.com/stix40/32/67_2.png) [@stix40](https://community.tallymoney.com/u/stix40)\ **Post date:** [4 June 2020 10:41 UTC](https://community.tallymoney.com/t/image-of-card-not-displaying-android/569/16 "2020-06-04T10:41:04Z")
I have re installed again , seems to take longer to login at the tally login screen also doesn’t seem to logoff for ages , so when opened again , straight in without passcode ?? ---
**Author:** ![b1gdeano](https://avatars.discourse-cdn.com/v4/letter/b/b782af/32.png) [@b1gdeano](https://community.tallymoney.com/u/b1gdeano)\ **Post date:** [4 June 2020 11:19 UTC](https://community.tallymoney.com/t/image-of-card-not-displaying-android/569/17 "2020-06-04T11:19:06Z")
Well my money still hasn’t been deposited and email for support unanswered. This isn’t acceptable. Your selling yourself as a currency/bank but you don’t seem to mind too much if people can access the funds they are trusting you with. It cost me about £50-£60 when my transfer out didn’t happen due to the plunge that occurred in spot price before I could transfer the money out I needed, then trying to put in since 6pm last night and costing me money as the PoG rises! @kris-tally please can you reply to my emails? ---
**Author:** ![kris-tally](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.tallymoney.com/kris-tally/32/172_2.png) [@kris-tally](https://community.tallymoney.com/u/kris-tally)\ **Post date:** [4 June 2020 15:36 UTC](https://community.tallymoney.com/t/image-of-card-not-displaying-android/569/18 "2020-06-04T15:36:49Z")
Hi @b1gdeano Sorry fr the delay in coming back to your emails, I did respond to them and if you have come back I will get round to them today. ---
**Author:** ![kris-tally](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.tallymoney.com/kris-tally/32/172_2.png) [@kris-tally](https://community.tallymoney.com/u/kris-tally)\ **Post date:** [4 June 2020 15:38 UTC](https://community.tallymoney.com/t/image-of-card-not-displaying-android/569/19 "2020-06-04T15:38:20Z")
This is being looked into by the product team and should be fixed soon.