# Website is showing incomplete and incorrect info

**URL:** <https://community.tallymoney.com/t/website-is-showing-incomplete-and-incorrect-info/2069>\
**Category:** Uncategorized\
**Created:** [28 February 2025 19:17 UTC](https://community.tallymoney.com/t/website-is-showing-incomplete-and-incorrect-info/2069 "2025-02-28T19:17:34Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![b1gdeano](https://avatars.discourse-cdn.com/v4/letter/b/b782af/32.png) [@b1gdeano](https://community.tallymoney.com/u/b1gdeano)\
**Post date:** [28 February 2025 19:17 UTC](https://community.tallymoney.com/t/website-is-showing-incomplete-and-incorrect-info/2069/1 "2025-02-28T19:17:35Z")

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Just been looking at the help section of the website, particularly the “how do we know gold exists” and Fees topic

Under the does the gold exists topic there is a brief mention of PKF littleJohn as the auditor and a link to “read more” but the link just takes you to the homepage. I would be keen to read about the audits.

Under the fees topic it’s stating it’s 0.5% pa calculated daily charged monthly. No mention of the minimum £3 a month.

This is misleading. @kris-tally

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**Author:** ![kris-tally](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.tallymoney.com/kris-tally/32/172_2.png) [@kris-tally](https://community.tallymoney.com/u/kris-tally)\
**Post date:** [2 March 2025 09:28 UTC](https://community.tallymoney.com/t/website-is-showing-incomplete-and-incorrect-info/2069/2 "2025-03-02T09:28:27Z")

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@b1gdeano I will look at this first thing tomorrow and thank you for raising this.

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**Author:** ![kris-tally](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.tallymoney.com/kris-tally/32/172_2.png) [@kris-tally](https://community.tallymoney.com/u/kris-tally)\
**Post date:** [3 March 2025 09:08 UTC](https://community.tallymoney.com/t/website-is-showing-incomplete-and-incorrect-info/2069/3 "2025-03-03T09:08:08Z")

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@b1gdeano, if you scroll down on the home page, you will see a full fees table as below as for the audits from PKF we do not share these but we are waiting on full sign-off on a letter confirming they carry out the audits, which will be available to view:

 ![Screenshot 2025-03-03 at 08.41.03](https://canada1.discourse-cdn.com/flex030/uploads/tallytest/original/1X/95b3b0c4047c5e7be6fd006df61c9f86c71f9dd9.jpeg)

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**Author:** ![JonnyE](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.tallymoney.com/jonnye/32/763_2.png) [@JonnyE](https://community.tallymoney.com/u/JonnyE)\
**Post date:** [3 March 2025 12:37 UTC](https://community.tallymoney.com/t/website-is-showing-incomplete-and-incorrect-info/2069/4 "2025-03-03T12:37:29Z")

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@kris-tally

On that page, out of 5 ‘get tally’ buttons, 3 hyperlinks are broken, they just default to the top of the page, only 1 does actually direct to the app store, and 1 doesn’t have any hyperlink at all and does nothing. Having just looked on a larger screen I can see there’s a scan qr code image, seems the ‘developers’ added 2 images that show depending on screen size, but as usual, didn’t spend 30 seconds checking their work.

(Not aimed at you)

Can we get an Elon style email sent around the office to find out exactly what everyone has achieved each week… Then maybe post some bullet points in the forum.

Seems to me nothing much is being achieved except receiving a salary.

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**Author:** ![b1gdeano](https://avatars.discourse-cdn.com/v4/letter/b/b782af/32.png) [@b1gdeano](https://community.tallymoney.com/u/b1gdeano)\
**Post date:** [3 March 2025 13:22 UTC](https://community.tallymoney.com/t/website-is-showing-incomplete-and-incorrect-info/2069/5 "2025-03-03T13:22:37Z")

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HI Kris.

Yes the main page has that about the fee but your FAQ page on fees does not, where it should have.

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**Author:** ![kris-tally](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.tallymoney.com/kris-tally/32/172_2.png) [@kris-tally](https://community.tallymoney.com/u/kris-tally)\
**Post date:** [3 March 2025 18:11 UTC](https://community.tallymoney.com/t/website-is-showing-incomplete-and-incorrect-info/2069/6 "2025-03-03T18:11:16Z")

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@JonnyE, on the home page, I can only see the 1 “get tally”, which is in the top right and then the 2 app store ones at the bottom of the page, the rest are all QR codes which I have tested and all worked as expected.

Please share screenshots of the home page you are seeing or the page you are on so I can check this.

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**Author:** ![JonnyE](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.tallymoney.com/jonnye/32/763_2.png) [@JonnyE](https://community.tallymoney.com/u/JonnyE)\
**Post date:** [3 March 2025 18:15 UTC](https://community.tallymoney.com/t/website-is-showing-incomplete-and-incorrect-info/2069/7 "2025-03-03T18:15:00Z")

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@kris-tally the get tally buttons are visible on mobile, the qr codes are on larger screens.

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**Author:** ![kris-tally](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.tallymoney.com/kris-tally/32/172_2.png) [@kris-tally](https://community.tallymoney.com/u/kris-tally)\
**Post date:** [3 March 2025 18:16 UTC](https://community.tallymoney.com/t/website-is-showing-incomplete-and-incorrect-info/2069/8 "2025-03-03T18:16:09Z")

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Cheers @JonnyE I will come back to you on this, it might not be tonight, but by end of day tomorrow.

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**Author:** ![kris-tally](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.tallymoney.com/kris-tally/32/172_2.png) [@kris-tally](https://community.tallymoney.com/u/kris-tally)\
**Post date:** [3 March 2025 19:17 UTC](https://community.tallymoney.com/t/website-is-showing-incomplete-and-incorrect-info/2069/9 "2025-03-03T19:17:37Z")

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@b1gdeano can you share the exact FAQ you are referring to please?

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**Author:** ![b1gdeano](https://avatars.discourse-cdn.com/v4/letter/b/b782af/32.png) [@b1gdeano](https://community.tallymoney.com/u/b1gdeano)\
**Post date:** [3 March 2025 19:30 UTC](https://community.tallymoney.com/t/website-is-showing-incomplete-and-incorrect-info/2069/10 "2025-03-03T19:30:22Z")

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@kris-tally

> **[How much does it cost to have a Tally Account?](https://tallymoney.freshdesk.com/support/solutions/articles/103000179295-how-much-does-it-cost-to-have-a-tallymoney-account-)**
>
> TallyMoney’s fee structure is simple. There’s a one-off account activation fee of £9 and an account keeping fee of 0.5% p.a. (calculated daily, charged monthly) to cover the ongoing operational costs associated with platform operations, transacti...

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**Author:** ![kris-tally](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.tallymoney.com/kris-tally/32/172_2.png) [@kris-tally](https://community.tallymoney.com/u/kris-tally)\
**Post date:** [3 March 2025 19:34 UTC](https://community.tallymoney.com/t/website-is-showing-incomplete-and-incorrect-info/2069/11 "2025-03-03T19:34:00Z")

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Thank you @b1gdeano will get this sorted first thing.

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**Author:** ![kris-tally](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.tallymoney.com/kris-tally/32/172_2.png) [@kris-tally](https://community.tallymoney.com/u/kris-tally)\
**Post date:** [4 March 2025 08:48 UTC](https://community.tallymoney.com/t/website-is-showing-incomplete-and-incorrect-info/2069/12 "2025-03-04T08:48:23Z")

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@b1gdeano, this has been updated. Thank you for raising it.

@JonnyE have raised the issue with the team with a video showing what happens, this will be looked at today.

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**Author:** ![kris-tally](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.tallymoney.com/kris-tally/32/172_2.png) [@kris-tally](https://community.tallymoney.com/u/kris-tally)\
**Post date:** [4 March 2025 09:47 UTC](https://community.tallymoney.com/t/website-is-showing-incomplete-and-incorrect-info/2069/13 "2025-03-04T09:47:13Z")

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@JonnyE, the mobile view of the website has been updated.
