NEW USER :) Help! CANNOT Transfer OUT Of Tally BACK To My Funding Bank

General Discussion
1

Hi everyone :slight_smile:

I have just opened my Tally account today (all verified etc).

I sent my first “test” funding of £50 to Tally, just to “get used to it being new”.

I then transfer a larger chunk of funds into Tally.

BUT NOW I CANNOT WITHDRAW MONEY BACK TO MY FUNDING BANK ACCOUNT!"

Here’s what I’m doing:

  1. Click Payments
  2. Click Transfer Out
  3. Click LINKED ACCOUNT

But then NOTHING happens…

Nothing at all.

I can’t connect to my linked account and all of my money is now in Tally.

Please can someone help as my Tally Debit Card has not yet arrived and so I am stuck.

Thanks,

Graham

2

You should use the in app chat or email support@tallymoney.com

2 Likes
3

@graytallymoney Thanks for getting in touch.

The reason your account might not be linked yet could be down to the way your sending bank presents your name. If you can come to support@tallymoney.com or come in via the in-app chat feature and the team will be able to assist you in more detail.