On Monday 27th April my account got frozen and I contacted the support department.
Got a reply and some questions, which I answered.
But after my email on Tuesday 28th April, I have had no response from Tally support.
I have tried to phone, was not anwered and I left a voicemail with my details and I am still waiting to be contacted.
I tried Twitter, but they pointed me to the support account and they do not respond.
This is not a good development and my trust in this new product is rapidly vanishing.
Good and reliable communication with users is essential to build up a trustworthy network.
More then a week I have been waiting and trying to get some sort of interaction with a company that does not respond.
This is very frustrating, as I have no access to my money and nobody to talk to, to resolve the problem.