I am really disappointed with 1. The customer services, with 2. The time it takes to solve issue & 3. The complete and utter lack of responsibility.
I have been waiting 4+ hours now for my payment to come through.
I am waiting to go buy some food shopping and your simply taking the piss. 4+ hours??? WTF.
I want this sorted now, I.e. my trainer in my bank or some good will paymeny for my issues.
Surely there’s something we can do? Contact the FSCS? And get payments back.
This is completely and utterly disgusting & ridiculous.
I should never of signed up to this stupid thing.
Never worked & they can’t ecen fix it.
I am very worried about tally now as a shareholder. Watching all these errors with actual customers is concerning. Tally what is going on? I think its time you sort yourselves out.
I find them a bit slow to sort stuff out as well however I think it’s because they are new and still only a small outfit. I imagine they’ll get quicker at handling problems as the company grows and they employ more staff.