Thanks for that, but I think I have gotten the end goal of this product all wrong.
They push it as gold (which it obviously is) on all social media etc, but there is no ref to gold in the app.
They claim to be trying to educate people on gold but then have a confusing app where its easy to sell gold at a loss without even knowing about it.
Everyone on the planet can relate to the standard weights of gold, grams and ounces but theres no indication of this in the app.
The user is forced to do their own calculations in an attempt to work out how much gold they own.
Cameron is trying to force its customers to learn a whole new money system that doesnt relate to anything in the real world, and never will, no one is ever going to price anything in tally.
The statements are a waste of time, if i gave that to someone they wouldnt have a clue what it was, even I dont have a clue what my balance is worth, how much ive deposited or sold out, it all meaningless.
A few years ago I put all this down to teething troubles and early development, but that is not the case. This is the direction of the company, to attempt to force a completely new tally monetary system which is gold, but hides that fact in the app, it confuses its customers, prevents them from simple transactions and leaves them guessing, or even worse, oblivious to the fact they could be loosing on every purchase.
I bought into this company thinking it was going to be an account where i could hold gold, know my exact holding in an already universally know weight, know my exact financial position which would enable me to make a financially informed choice to sell some of my gold in exchange for a product (card purchase) at a time where my fiat holding had increased due to the ruse in the price of gold.
This product gives me no indication of my profit/loss and is dangerous to use in my opinion. Its not as liquid as i thought, its taken over 6 days to transfer in or out and thats slower than buying or selling physical using the postal service.
The direction of this business is not something im interested in for any significant holding, its too risky, and too expensive with none of the advantages to outweigh the dissadvantages.
Its nothing more than a gimmicky account for holding a few hundred pounds, and that isnt going to generate any significant revenue to cover costs and grow this business/share price without millions of customers.