Missing verification code

I’ve just received a text saying there has been an update on my account and that I need to login to see what it is.

I open the app and I’m asked for my pin, on entering this I get a text message with a verification code to enter into the screen.

I’ve done this and hit continue, my phone then states ‘missing verification code’ and I can’t progress any further.

I’m using an Android phone.

Any ideas?

Thanks @Hopper. I’ll get the team to investigate and we’ll come back to you.

I’ve managed to complete it now. Not sure whether it was my phone or the app. Thanks.

That’s great news. It’s very likely to be our side so we will continue to investigate. This is exactly what this platform is for so thanks for posting.