I concur with JonnyE on pretty much all his points.
I liked the conversation rate on all transactions and it helps know when in the red or black so to speak.
Putting an average price would suffice for me if not per transaction, but to be honest removing that feature in this version of the app seems a backwards step to me. We are buying gold with each deposit and spending it with each purchase or transfer out. We should be able to see at what price!
Otherwise I agree, without it the whole thing just seems like another bank account but with added risk. Nobody realistically wants to be spending tally when they are down, they would want to be adding.
Itās very strange and interesting that you guys think itās important that you help people to not consider the conversion rate and that they donāt need the information about it because it is irrelevant. Where as, myself and everyone I know that uses tally consider this of extreme, no 1 importance and most relevant. If we donāt know what our average buy price is compared to the current price, we could quite easily be paying more equivalent fiat on every card transaction because the gold price is lower than what we bought it at. We see it as wanting to open the app and instantly see (maybe one page click deep) our average buy price compared to the current price, we can then make an informed decision as to whether to spend with the tally card or leave the tally in the account and spend from a fiat bank account. Having info on each transaction would, if it was a quick spend without checking the gold price, tell us if we gained or lost with the card purchase after the fact.
This is what will and does keep people who have never thought about money before, like my niece, engaged, educated, more informed and more likely to talk about the account with her friends.
If people, after 12 months of using tally realise they deposited £1000 to buy £1000 worth of gold, but through ignorance due to lack of information they used their card during golds low periods so only actually only bought goods worth £900 with their £1000 deposit⦠this concept will be dead in the water.
This tally account and a traditional fiat account could work perfectly together, I have a Tally account and I have a Monzo account, tally will never ever replace my fiat account because there will be times it doesnāt make sense to spend gold. But it could, if done right, be a perfect companion account for everyone and a perfect long term savings account.
Tally want people to hold not trade so they make money on fees. Well if people canāt see their average they either wonāt know when they are up overall it down. This will get old real quick if people are using the card and losing money. People will just stop using it and take their money out back into their Fiat.
The conversion rate needs to-be shown, or an average value shown to help decide when to spend and when to add more/hold.
Totally agree with the above. If I deposit 1000 I want to see gain and loss as the gold price fluctuates. With monzo I have certainty that my 1000 is always going to be static. People will not like losing money in their tally accounts. Personally Iād also like an alert when loss or gain crosses any percentage that can be controlled by the user. Eg 5% loss/gain threshold.
I like the idea of having a notification of a user defined percentage rise or fall, it doesnāt mean Iād be selling as I hold long term and ride the waves but it would certainly be another addition to make this an engaging account, another USP that couldnāt be copied by fiat banks.
Thank you everyone super helpful input as ever. Weāll discuss internally and action what we think best for the UX. Would be worth starting a seperate topic in feedback and ideas on the notification piece
Nice to see the update, store icons are now showing and the addition of being able to select a time period for the transactions list is really handy. It would be slicker if I could swipe through the options but it all good.
The search feature isnāt working and loading more transactions doesnāt seem to work properly. Also, when selecting this weeks transactions there are only two, when scrolling the dropdown doesnāt contain any option to get out of that selection, the phone back button closes the app
The issue with the timescale selection is caused by the transparent dropdown coming into view first followed by further scrolling through the transaction list bringing the options to scroll down onto the background⦠If the transaction list isnāt long enough to scroll because there are only a few items then it wonāt allow the timescale options to come into view, trapping the user in that selection, only way out it to close the app. The options need to come down into view at the same time the background fades in
Struggling to recreate if you could give me some more detail on this that would be really helpfulā¦
r:e he screenshot you posted, it looks like you need to scroll further down to bring up the transaction filter. It should start at the first transaction. If you scroll up it should then hideā¦
It only happens when there is just a couple of transactions in the selected time period. If there is a lot of transactions then itās fine because I can scroll down more but if thereās only 2 or 3 then thereās nothing to scroll down far enough for the menu to show, only enough for the background bar to start to fade in.
Not sure if I have the new version as I can no longer enter my account, it asks for phone number then 4 digit code then just shuts down⦠I havenāt used it in a while because constant issues have dented my confidence